Kosmocar SA looking for an IT Support Engineer

Kosmocar SA looking for an IT Support Engineer

IT Support Engineer

Athens, Greece IT Full time

Description

About Kosmocar S.A.

Kosmocar SA, founded in 1970, is the Official Importer of Volkswagen, Audi, Skoda, Volkswagen Commercial Vehicles in Greece as well as Ducati motorcycles in Greece and Cyprus. It is also an Official Sales Dealership and Authorized Repairer of Bentley and Lamborghini Service Centers in Greece.

Since our establishment, Kosmocar has managed to chart an impressive course in the Greek car market, creating a sense of security and confidence among the customers and owners of the popular brands it represents. It is the first company in Greece in the car market that since 1970 has developed a complete network of integrated dealerships covering all three aspects of the business (sales, after sales/service, spare parts).

With the same principles and a legacy of almost three generations of satisfied customers and more than 50 years of experience, we aspire to play a leading role in the new era of automobility, in the coming decades, with technologies such as electromobility, alternative fuels and autonomous driving expected to be the next big chapters in the history of the mobility industry.

About the role

We are looking for an IT Support Engineer to join our team. The successful candidate will be responsible for providing technical support to all employees, maintaining and troubleshooting hardware and software systems, and ensuring that all IT resources are available and functional. The IT Support Engineer will work closely with other members of the IT team and will play a critical role in ensuring the smooth functioning of our operations.

Main Duties & Responsibilities

  Set up PC/Laptops and mobile devices

  Install and configure software and computer systems

  Troubleshoot and resolve issues with software or hardware

  Provide to end users first level support and training, at group level

  Monitor requests on our ticketing system and resolve in a timely manner

  Maintain procedures and reports that provide technical support to the entire organization

  Maintain all office IT equipment (computers, printers, scanners and mobile devices both Android and Mac)

  Keep meeting room equipment (PC, TV, camera, microphone & other equipment) functional at all times

  Manage IT asset equipment

Requirements

  Bachelor Degree in Computer Science or Similar

  Approximately 2 years of related experience in Technical Support, IT administration or equivalent role

  Hands-on experience with Windows/MacOS environments

  Familiarity with Active Directory, DNS, DHCP, Bitlocker

  Familiarity with M365 administration

  MS Office knowledge

  Basic networking skills

  Excellent time management skills

  Strong problem-solving skills

  Customer-oriented and patient

  Punctual, committed, and willing to learn

  Good command of English language

Nice to have:

  Basic scripting knowledge (Windows & Linux)

  Working knowledge in a deployment tool (Microsoft SCCM)

  Basic knowledge in a endpoint security solution (FortiEDR, McAfee etc)

Benefits

• Competitive Remuneration Package
• Private Medical insurance
• Great working conditions
• Opportunities of growth in one of the most interesting and rapidly evolving sectors globally

Το ανθρώπινο δυναμικό αποτελεί βασικό παράγοντα στην επιχειρηματική πορεία της Kosmocar ΑΕ. Δίνουμε ιδιαίτερη σημασία στην συνεχή αναβάθμιση του εργασιακού περιβάλλοντος. Παρέχουμε στους ανθρώπους μας ποιοτική εκπαίδευση, προωθούμε την προσωπική και επαγγελματική τους ανάπτυξη, με ανταγωνιστικές αποδοχές και επιπρόσθετες παροχές. Σε συνάρτηση με το όραμα της εταιρείας να αποτελέσουμε «Εταιρεία – Πρότυπο στον κλάδο του αυτοκινήτου», προσπαθούμε να προσελκύουμε τα καλύτερα στελέχη της αγοράς, ενώ ταυτόχρονα επενδύουμε και στο υπάρχον ανθρώπινο δυναμικό μας δίνοντας ευκαιρίες εξέλιξης.

Ψάχνεις εργασία; Μπες στο ergasia.gr και βρες τον επόμενο σταθμό της καριέρας σου!