Περιγραφή Εργασίας

General Mills MAROUSI looking for a Customer Service Representative

General Mills MAROUSI looking for a Customer Service Representative

CUSTOMER SERVICE REPRESENTATIVE

AGIOU KONSTANTINOU 56-61, GREECE

• Agiou Konstantinou 56-61, Greece
• Logistics
• 17730

Great things are happening in the Europe and Australia (EUAU) region. Each day, our 2,500 plus colleagues bring their passion to our offices, manufacturing sites, R&D center, and commercial/distributor markets across Europe, Australia, and New Zealand. We are energized by over 150 years of bringing people together with the food they love. With beloved brands Old El Paso, Häagen-Dazs, Nature Valley, Betty Crocker, Pillsbury, Jus-Rol, Fibre One,  Latina Fresh and more, we are on a mission to become the undisputed growth leader in food for EUAU.  In a world that’s ever-changing, we look to stay ahead and seek people who share our love of food and are hungry to shape the future.

What your role is

The Customer Service Representative is the member of the Customer Supply Chain team who oversees Order to Cash, Service level, Casefill, etc. for the markets supporting.

KEY RESPONSIBILITIES

Liaison with Distributors:

• Receives orders
• Communicates loading dates and quantity discrepancies with the Company’s plants and Co-packers
• Obtains documentation approval
• Resolves problems, or escalates as required
• First point for contact for all customer services matters

Distributor Orders Management:

• Enters distributor orders in the system
• Resolves short supply issues with plants and Co-packers
• Liaises with production plants/Co Packers for loading and documentation
• Processes orders through to billing
• Collects documentation and forwards to distributors
• Informs distributors regarding delivery days
• Books the loadings for orders from Company’s plants

Monitoring and reporting:

• Monthly sales progress (during the month)
• Revenue recognition (invoice date control) where applicable for the orders

What you will bring to the team

• University Degree in Business or related field
• 3+ years of experience in a broad Supply Chain role with a multinational/ FMCG company
• SAP and BW knowledge
• Ability to work in a diverse environment with many different cultures
• Excellent interpersonal skills with the confidence to challenge
• Proactive approach, results orientation
• Ability to influence at various levels
• Fluent English

What you will get from us

• Flexible and employee-focused work culture
• Equal Employment opportunities
• Competitive package with benefits

At General Mills, we are committed to recruiting, retaining, developing and advancing an inclusive workforce that reflects the diversity of the consumers and communities we serve globally. If you are ready to fulfill your potential and share your talent with the outstanding people of General Mills, please submit your application, today!

Περιγραφή εταιρείας

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.

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