e-satisfaction.com – Product Manager

  • Διοίκηση Επιχειρήσεων ,Product Manager
  • Πλήρους Απασχολησης
  • 1 μήνα πριν
  • Αθήνα

Πληροφορίες Αγγελίας

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    Εργασιακή Εμπειρία : Απαιτούμενη προϋπηρεσία

Περιγραφή Εργασίας


e-satisfaction.com – Product Manager

Βασικές Πληροφορίες

We are officially entering our scale up phase and this is when we want to offer more and better shiny new features to our customers, without disrupting their experience when they use our platform. This is why we are looking for a Product Manager to design, build and roll-out new products and features through which we deliver our vision and strategy.


As our product manager, you will have to:

  • Understand user needs and gather feature requests to incorporate them into product roadmap
  • Translate product roadmap into well-defined user stories, and acceptance criteria and
  • Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
  • Work closely with the development teams and feed sprint planning tools with tasks, stories and epics that will be implementing the defined goals.
  • Research and analyze market, the users, and the roadmap for the product
  • Act as a product evangelist to build awareness and understanding
  • Test and accept delivered product features according to user stories
  • Translate user feedback and research results into recommendations to executive management


How it is to work in e-satisfaction.com

e-satisfaction.com is the most used Customer Engagement platform in the Greek omnichannel retail market, used by a series of major retailers. Our product team has been working for years to prepare a scalable product that will be able to meet the needs of such players and the collective volume and complexity of these customers. This team is now growing even bigger to continue developing the product, finding new ways to help our customers use the features that we have prepared for them and gradually provide new features that expect to make a real impact in this market.

e-satisfaction.com – Product Manager

What we offer

Technology companies are cool places to work. This is a benefit of its own, but we offer much more!

  • Competitive remuneration package, enriched with objective-based bonuses that contribute to your salary
  • Flexibility on when to work and where to work from
  • A working environment built to help you create. Be yourself and enjoy creating new exciting stuff
  • The opportunity to satisfy your curiosity by being actively involved in the implementation of our vision
  • The chance to work in an international environment, with colleagues from multiple countries, building a product for the global market
  • Ongoing training in new technologies and new fields you want to explore
  • Equipment that matches the requirements of your daily routine
  • Employee referral bonus scheme (yes, we are growing fast and we will need a lot of people to join us!)
  • Extra paid time off

The most important part of our offering is to be a vital part of a highly growing company, with an established customer base and a solid orientation to the international market.

Απαραίτητα Προσόντα

The ideal candidate for this position is a talented product manager, with the urge to create cool new stuff for a highly changing market. Perfectionism, teamwork and agility are essential to fit and lead, so we will be looking for these characteristics in a lot of ways.

As for the hard and soft set of requirements we believe match with the requirements of this position, here are some:

  • Proven working experience in product management
  • Proven track record of managing all aspects of a successful product throughout its lifecycle
  • Solid technical background with understanding and/or hands-on experience in software development and web technologies
  • Skilled at working effectively with software development teams
  • Excellent written and verbal communication skills
  • Active listening and empathy are two skills that we consider important for this position
  • Experience in agile is an important plus
  • Have a flair for design and a commitment to great user experiences
  • Positive attitude with a creative, solution-driven mindset

email: info@e-satisfaction.com

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